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To sum it up, once the requestor submits an application, the supervisor will decide on whether to accept or reject. If the supervisor approvesaccepts, the application will go to the HOD for approval. Two routes are needed here: one for when the supervisor approves and another for when the HOD approves. Again, while the position of the routes in specific swimlanes doesn't really matter, it is ideal to keep the process legible.
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