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[catalina.2014-01-09 (1).logjoget.log.20140109|^joget.log.20140109]Hi

   I have Joget Enterprise Linux 3.1.0 installation. Recently I all my Processes could not show the workflow diagram.
   It keep showing this message.

    "Please wait while the image is being generated..."

   We did not change any of the server settings. Our server configuration is:

1. Ubuntu 12.0.4 x64bit
2. Apache 5
3. MySQL 5
4. OpenJDK 6.0 SDK

   I have actually tried the following steps in your Knowledge base, but it did not solve the problem.
   There is no problem opening the process in Workflow Designer. Only the image could not be generated/loaded.

http://dev.joget.org/community/display/KB/Joget+Workflow+v3+FAQs#JogetWorkflowv3FAQs-WhydoIkeepgetting%22Pleasewaitwhiletheimageisbeinggenerated...%22messageformyProcessthumbnail%3F\

    I even tested installing Joget 3.1.1 and OpenJDK 7.0 SDK. Still getting the same problem.

    The Joget.log & Catalina.log do seem to show any error.   ??

    I have attached a screenshot and the log files for your reference.

    I am hoping that you may have come across this problem before and knows how to solve it.
    Please let me know if you need access to the server to check it out.

     Thanks.

Best Regards
    Jimmy Loh
    Ingens Sdn. Bhd.
    jimmy.loh@ingens.com.my
    jimlohwc@gmail.com