The following FAQs were compiled from emails we received from customers and partners.
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Joget Platform and Apps FAQ
What happens to my apps if we move away from Joget? Who owns the code/product features?
Since Joget is a builder and also a runtime, a Joget server is required to run Joget apps. But Joget apps that you built will always belong to you which you can permanently keep with you and even resell as a solution and etc.
Who owns the intellectual property for the Joget product and apps that I built on Joget?
Joget, Inc. is the principle of the Joget platform, whereas apps you build on Joget will always belong to you.
How much flexibility is there for front-end design or is the platform strictly templates?
Joget is capable of all 3 development angles:
- No-Code
- Low-Code
- Pro-Code
Aside from the plethora of elements and templates available in the platform by default, for small/specific customizations there are places where you can insert custom back-end/front-end code, and for highly customized functionality you can easily extend the Joget platform capabilities via our extensive plugin architecture.
Is the platform better suited to consumer-facing products or enterprise tools?
Joget is agnostic on this aspect. The apps can be as simple as a customer-facing contact form, or even as complex as per your needs regardless of being an internal or external apps.
Is there scope to add any custom code into certain parts of the platform?
There are various angles where you can add customizations to the platform, and for bigger customized functions, you can take advantage of the Joget plugin architecture which provides plenty of integration angles from the form aspect, list, process, UI, etc.
How much user volume can the platform manage?
Joget can scale vertically and horizontally via server clustering and containerization.
The specs depend on a wide number of aspects such as concurrent users, processing intensity, database usage, amount of data generated in each app, and so on.
Do see the Deployment Guide & Advanced Installation Guide.
Licensing and Installation FAQ
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An Enterprise user is someone who needs to login to Joget DX 8 platform to use the system. If a form requires the person to "login" before he/she can use the form, then that person is a user and requires a user license. And the user licensing is based on named user licensing model.
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The Enterprise Edition comes default with "3 Users free". The "3 users" refer to users who can login to Joget DX 8 platform . In the image below, the 3 free users will always be the first three in the user listing (username sorted alphabetically). If So for example , if user "cat" is deleted, then "david" will be one of the 3 free users.
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If you have applied a trial activation for more than 3 users . Please please take note that when the trial license expires, it will revert the license back to the 3 free users as define above. Before the trial license expires, it is very important to ensure that the "admin user" is one of these 3 users; or there will not be any user with administrator access to the system.
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Or you can read this how-to article, "How to Activate Your Joget DX Enterprise License?"
What is the best platform to run Joget
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platform? - Linux or Windows? If Linux, do you provide a start/stop script such that if I reboot my server, the service can be auto started?
This one depends on your preference. If your IT team is comfortable with Linux, then by all means run on Linux. However, you will need to write a start-up script to auto start the server. As for Windows, you can start the server as a service in order to auto start.
How do I update Joget?
You can update your Joget by following these steps:
- Stop Joget.
- Delete "jw" folder, "jwdesigner" folder, "jw.war" & "jwdesigner.war" in your "[Joget Installation Directory]/apache-tomcat-x.x.x/webapps".
- Delete "jw" folder, "jwdesigner" folder in your "[Joget Installation Directory]/apache-tomcat-x.x.x/work/Catalina/localhost".
- Place the downloaded "jw.war" & "jwdesigner.war" in "[Joget Installation Directory]/apache-tomcat-x.x.x/webapps".
- Start Joget.
Note: If the Workflow Designer does not show the correct build number in the window title, you will need to clear the Java Web Start Cache for your client machine.
For Windows :
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to the latest minor version release or upgrade Joget to the latest major version?
Do check out our Upgrade Guide
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What is stack trace/server and where do I locate them?
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Go to [Joget installation folder]\apache-tomcat-6x.0x.18xx\logs and locate the log files.
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