The following FAQs were compiled from emails we received from customers and partners.
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Joget Platform and Apps FAQ
What happens to my apps if we move away from Joget? Who owns the code/product features?
Since Joget is a builder and also a runtime, a Joget server is required to run Joget apps. But Joget apps that you built will always belong to you which you can permanently keep with you and even resell as a solution and etc.
Who owns the intellectual property for the Joget product and apps that I built on Joget?
Joget, Inc. is the principle of the Joget platform, whereas apps you build on Joget will always belong to you.
How much flexibility is there for front-end design or is the platform strictly templates?
Joget is capable of all 3 development angles:
- No-Code
- Low-Code
- Pro-Code
Aside from the plethora of elements and templates available in the platform by default, for small/specific customizations there are places where you can insert custom back-end/front-end code, and for highly customized functionality you can easily extend the Joget platform capabilities via our extensive plugin architecture.
Is the platform better suited to consumer-facing products or enterprise tools?
Joget is agnostic on this aspect. The apps can be as simple as a customer-facing contact form, or even as complex as per your needs regardless of being an internal or external apps.
Is there scope to add any custom code into certain parts of the platform?
There are various angles where you can add customizations to the platform, and for bigger customized functions, you can take advantage of the Joget plugin architecture which provides plenty of integration angles from the form aspect, list, process, UI, etc.
How much user volume can the platform manage?
Joget can scale vertically and horizontally via server clustering and containerization.
The specs depend on a wide number of aspects such as concurrent users, processing intensity, database usage, amount of data generated in each app, and so on.
Do see the Deployment Guide & Advanced Installation Guide.
Licensing and Installation FAQ
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This one depends on your preference. If your IT team is comfortable with Linux, then by all means run on Linux. However, you will need to write a start-up script to auto start the server. As for Windows, you can start the server as a service in order to auto start.
How do I update Joget
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to the latest minor version release or upgrade Joget to the latest major version?
Do check out our Upgrade Guide.
What is stack trace/server and where do I locate them?
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Go to [Joget installation folder]\apache-tomcat-x.x.xx\logs and locate the log files.
Or alternatively, you can also directly view the system logs in Joget via the admin bar, do see Web App Log Viewer.
Can Joget
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Apps be protected from unauthorized copying?
Yes. You can protect the apps you develop on Joget DX 8 against unauthorized copying and distribution.
Protected apps will be assigned to a License Holder (owner) and will require an "app license" to activate and use.
For more information, do see App Protection.
App license and protection can be requested from our License site.
How do I activate a Joget
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Protected App?
Please refer to this article: How to Activate Copy-Protected Joget DX 8 Apps.
How do I monitor the health of my Joget
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server?
Joget
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runs on the Java platform, you can use external tools like VisualVM to monitor the Java VM
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Or, you can also easily monitor your system's performance metrics via the Application Performance Management to view overall system metrics and even as granular as per individual apps.
Why are my process image thumbnails not showing?
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Why isn't there a Cancel button for the userview form? Currently, there is only a Save Draft/Submit button.
If your process requires users to "reject" or "cancel" a task, it can and should be designed into your process itself.
For example, in your form, include an option to "accept", "complete" or "reject". Or use a feature to allow submission of a form before starting a process by mapping the form to the "Run Process" activity.
Also, the administrator can manually stop a process while it is running. And to allow end users to withdraw their own started process instances, you can also take advantage of the Process Enhancement Plugin from the Joget Marketplace.
Is it possible for a user to access a form without logging in?
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