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i want user can make cancellation of their application and PIC (person in charge) will get notification via email about it. How?

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      Hi Dayana,
      You can add a form status field of cancellation in the form and map it into the process.
      Once the status has been selected by user(Cancelling Application), then an email will be sent out to the PIC

      Note that, in a process flow, you have to run two plugins to update both values in the form status field and in the process status field. 


      You can make use of this tutorial > Designing a Process. This is relatively helpful!

      Hope it helps!

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