Hello, I'm having this issue. The SLA Limit for activity Rephrase Suggestion is set to 30. Duration unit is Day.

Also, I didn't set any deadline limit because I'm just using the SLA ONLY to show the indicator color.

Therefore, all activity are asynchronous.

Now, the problem is the due date shown image below is backward date.

I've tested and change the SLA Limit to different number.

The results are: 24 Days below its working perfectly but 25 Days above shows red indicator immediately with backward date.

Thoughts??

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  1. Hi there,

    Thanks for your posting. We will look into this.

    Cheers.