Hi all,

   May i ask what is the function of service level monitor in inbox? And how should i do to make use of this function? Thank you.

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4 Comments

  1. Hugo

    It is for SLA implementation on the activities. You may implement SLA by modifying your process in the Workflow Designer by specifying the SLA limit in the activities you would like to have SLA enforced.

    Hope this helps.

    1. Hodjat Toraby

      Hi, is it possible to have more detail with example.

      Your description was not enough and I also could not understand that. Can you display about SLA in action?

      With best regards

  2. Izzah Hazwani

    untuk SLA memang xboleh guna dgn route ke..?

  3. Hugo

    Hi guys,

    You may refer to the documentation that I have just created at Process Deadlines, Exceptions and SLAs. Hope this helps.