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2 answers
- 10-1
Hi Basel,
- You can make use of the User Notification plugin to send emails whenever a new task is created. If the user's email is configured correctly then they would receive the email in their Outlook email client.
- Is the recipient's email configured correctly? You might want to verify the email and also the tool configuration.
Hope this helps!
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Dear Support
We are using Joget cloud edition and we have a problem with email notification, can you help us with the following questions:
1- Can we connect Joget inbox with outlook? If a user receives a task to approve or reject on his inbox, can he receive a notification on his outlook without using email plugin?
2- We have designed the attached workflow. The 1st email tool does not send emails once the submitter completes the form. But the 2nd email tool works fine. Both have same settings. Can you please advise what should we do to correct this?