Can I pause SLA of the process when a specific activity is ran and continue SLA after the specific activity is finished?

 
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As the topic, I've set the SLA limit for a process and I want to pause it when the condition is met and perform an activity. After the activity is complete, I want SLA to continue.

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    1 answer

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      Hi,

      I don't think this can be done out of the box, but you could build a custom Deadline Plugin to do it. An example of this type of plugin is the Office Working Hour Deadline Plugin.

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