Figure 1: Sample inbox with SLA Indicators
3 colored indicators mark various stages of SLA in Joget. The table below shows how the indicators are calculated.
Time left | Indicator |
|---|---|
More than 80% | Green |
Between 50% to 80% | Yellow |
Less than or equal 50% | Red |
You may tweak the settings in System Settings.
图1：采用SLA指标的样本收件箱
3个彩色指标标志着Joget的SLA的各个阶段。下表显示了如何计算指标。
剩下的时间 | 指示符 |
|---|---|
超过80％ | 绿色 |
50％至80％ | 黄色 |
小于或等于50％ | 红 |
您可以调整 系统设置中的设置。
图2：在系统设置中为SLA定义自定义指标级别
Figure 2: Defining Custom Indicator Levels for SLA in System Settings