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Introduction
| English |
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| SLA Report provides you with high-level reports on the performance of processes where an SLA is implemented. |
Prerequisites
Before such report can be generated, one must first enable the Process Data Collector for each and every intended Joget app.
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SLA Report Properties
Edit SLA Report Menu
id: Menu element unique id. Userview will use this id in the URL for the menu if the Custom ID is empty.
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Figure 1: SLA Report Properties
| Custom ID | Item link slug. Optional field.
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| Label |
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| The userview menu label. | |
| Process |
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| Limit the SLA results to a specific process in the current app. | |
| Show only processes & activities have SLA set? |
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| Limit the report results only to process(es) and activity(s) that has SLA configured on. |
Figure 1: SLA Report Properties
Figure 2: Sample SLA Report in runtime
UI
Figure 3: UI Properties
| Name | Description |
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| Custom Header |
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Custom Header in HTML. | |
| Custom Footer |
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| Custom Footer in HTML. |
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SLA Report Run Time View
The userview SLA Report menu provide two views:
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