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Basically I just need to add the "admin" role to a user, but I can't for the life of me figure out how to edit the role for a user who is already established in the system. Any help would be greatly appreciated.

 

Thank you.

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    7 answers

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      Sorry to hear that. Maybe you should contact Joget technical support. BTW, if you are using LDAP/active directory, you can only change your user's role from your directory service. But I have never use LDAP before. So not sure how to help (smile)

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        Unfortunately getting the same results no matter which option I use. Thanks again for the help.

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          Not sure what happening. Are you not able to Edit the user? The odd thing is that the role is displayed as "Role_User" instead of "User". Maybe there is a bug with the web console.

          Try to access the User edit screen via the Admin Bar - http://dev.joget.org/community/display/KBv4/Introducing+the+Admin+Bar

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            Jack - here you go. Thanks again

             

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              That's very strange. Can you provide a full screenshot? Thx.

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                Jack - thanks for the response. Unfortunately, the problem isn't with accessing the page where the user is listed, but actually being able to update the Role(s) field. When I access the user I want to change, the role(s) field appears to be 'locked' with no drop down or edit options.

                 

                 

                I'm an admin so I believe I should be able to set other users as admins as well, but maybe I'm wrong about that.

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                  Maybe this article will help - Users

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