email is showing hash variables. not the values

 
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how can i fix this?

  1. Hugo

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1 answer

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    what kind of hash variables are you using?

    Sometimes the hash variables are shown as a string when there is no data record found for the hash variable.

    For example: #form.example_table.exampleField[100]#

    If id 100 doesn't exist in the table, the hash variable string "#form.example_table.exampleField[100]#" will show up in the email.

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